CANCELLING YOUR ORDER If you need to cancel your bikini, the cancellation must be executed within 14 days from your original purchase date. Georgia Rose Bikinis will provide you with a refund to the same method of payment used. Shipping fees are non-refundable unless an item is faulty. Because Georgia Rose Bikinis are a bespoke, hand crafted bikini designed especially for you, these items are non returnable, refundable or exchangeable. Due to the bespoke nature of crafting your bikini, after the 14 day cancellation period, if you choose to cancel your order with us, the 50% deposit paid in advance of your bikini is non refundable. FIT & CARE OF YOUR BIKINI When ordering, please ensure that all measurements sent to us are accurate. We will do our best to correct or amend items that are deemed unsuitable, however, we reserve the right to charge extra for this service. For Online orders without a fitting, please ensure all measurements submitted are accurate. Georgia Rose Bikinis cannot be held responsible for a bikini that does not fit due to incorrect measurements. Please refer to the measurement guide. If your competition becomes canceled or postponed, please contact us as soon as possible. As long as your order has been paid in full, we may be able to delay the construction of your bottoms to coincide with your new show date. We start designing your bra top first and begin working on the bottoms toward the end of your prep when you are close to stage ready (usually 3-4 weeks before competition). It is your responsibility to contact us in that time period during those weeks prior to your competition with your bottom measurements. Your bikini is very delicate so please handle this handmade item with care. The loss of stones can happen, so please be careful. Georgia Rose Bikinis is not responsible for any breakages of connectors or loss of stones. All connectors & stones are not washable. Please only hand wash your bikini in lukewarm water using a soft detergent and let hang to dry. SHIPPING Georgia Rose Bikinis aims to dispatch orders in the fastest possible time. We aim to post your bikini to you 2-3 weeks from your show unless requested earlier. Please note that there can be 5-10 week turn around time so please take this into consideration before placing your order. If you require a faster turnaround, a 20% surcharge will be applied. Delivery within the UK is posted first class tracked. A confirmation email will be sent to you upon dispatch. For international shipping please allow 7-15 business days. We are not responsible for lost packages being returned. All items are sent by Royal Mail with signed for delivery. United Kingdom/EU - £8.50 International- £15 - £25 Thank you for purchasing with GEORGIA ROSE BIKINIS!